Filene Research Institute

Through independent research and innovation, the Filene Research Institute explores issues vital to the future of credit unions and consumer finance.

Human Resource Issues

  1. How do you connect with Gen Y? LMK. THX.

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    Amy Stanton, 30 Under 30 member, Connex CU

    Our focus areas in 30 Under 30 tackle the issue of how credit unions attract and retain not only younger members, but younger employees and younger volunteers. As my group’s project is focused on the membership side, the other two have seemingly fallen to the back burner of my 30 Under 30 brain.

    But a couple weeks ago I participated in a full staff presentation to my fellow credit union employees about the importance of attracting younger members to credit unions. I was also given the opportunity to preview my participation in 30 Under 30 and provide some initial thoughts collected at our meetings and on our message boards.

    categories » 30 Under 30, Human Resource Issues, Young Adult Recruiting

  2. Employee Perceptions of Credit Unions

    • John B. Gatewood, PhD, Professor of Anthropology and Director of the Cognitive Science Program, Lehigh University and John W. Lowe, PhD, President, Cultural Analysis Group
    • Sep 23, 2008 2 Comments
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    To discover the dominant views of credit union employees toward their organizations, we asked anthropologists John B. Gatewood, Lehigh University, and John W. Lowe, Cultural Analysis Group, to look into the matter. The result is a newly released report, Employee Perceptions of Credit Unions: Implications for Member Profitability. Listen to a podcast with the authors:

    categories » Human Resource Issues, Marketing, Consumer Behavior and Market Research, Podcasts

  3. You want MBAs? We’ve got MBAs

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    Market to business school graduates: Time to re-spool your career path.

    You can almost hear the internal monologue in the minds of MBA students everywhere: No more Lehman … Forget about Merrill Lynch … Goldman’s definitely cutting back for next summer … and my uncle at WaMu can’t land me that analyst spot anymore …

    And so on. It’s time for credit unions to make a play for these talented students. Here’s how.

    categories » CU Tomorrow, Human Resource Issues, Innovation, Young Adult Recruiting

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