Filene Research Institute

Through independent research and innovation, the Filene Research Institute explores issues vital to the future of credit unions and consumer finance.


First Step Program

Helps the Underserved Reach Their Dreams

The First Step Program targets people who are underserved by banks (those who often gravitate toward check cashers and payday lenders) and assists them in reaching their dreams of getting “one step closer towards financial freedom.”

The key to this program is for credit unions to partner with local community based organizations who have earned the trust and respect of these consumers by serving them when others would not.

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The Team

  • Blake Griffin

    Firstmark Credit Union | San Antonio, TX

    Photo of Blake Griffin
  • Chad Graves

    Ent Federal Credit Union | Colorado Springs, CO

    Photo of Chad Graves
  • Kevin Johns

    TruWest Credit Union | Austin, TX

    Photo of Kevin Johns
  • Kim Vu

    Technology Credit Union | San Jose, CA

    Photo of Kim Vu
  • Laura Campbell

    Farmers Insurance Group Federal Credit Union | Los Angeles, CA

    Photo of Laura Campbell