What You Will Learn:
Financial stress is no longer a fringe issue it’s a defining challenge for today’s members. Credit union members report feeling overwhelmed by their finances, putting their economic security and long-term well-being at risk. For credit unions, this moment presents both a responsibility and an opportunity. In this exclusive session, Filene Fellow Dr. Mat Despard unpacks how financial stress shapes member behavior and how credit unions are uniquely positioned to intervene in ways that banks and fintechs simply can’t. By understanding the root causes of financial stress and responding with targeted, empathetic solutions, credit unions can improve member well-being while building deeper loyalty and sustainable growth.
- The real drivers of financial stress and why they matter to your members’ decisions
- How financial stress impacts physical health, mental health, and financial performance
- Practical ways credit unions can reduce financial stress and become a trusted financial partner
This session is exclusive to Filene members only, if you're unsure about your Filene membership status or want to learn more about joining Filene, contact us at [email protected].
