Design for Digital

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Led by Filene Fellow, Gerald Kane, The Center for Design for Digital will tackle the complex and evolving digital landscape to help credit unions drive growth through better, more efficient processes internally and better, more engaging experiences for both their members and their employees.

Gerald Kane Dept. Head, Chair of Business Admin & Professor, Dept. of Mgmt. Information Systems at Terry College of Business, University of Georgia

Featured

Report #669 | Jun 8, 2026 | Members

Artificial Intelligence

An Agentic AI Primer for Credit Unions

Gerald Kane

Agentic AI is starting to reshape financial services. This primer helps credit union leaders understand what it is, where it can help, what risks to watch, and how to move forward in ways that protect members and support the cooperative mission.

Report #653 | Sep 18, 2025 | Members

Payments Innovation

Global Payment Innovations: A Research Brief for U.S. Credit Unions

Ann Wessling

*25-Minute Read: Co-designed with the World Council of Credit Unions (WOCCU), this brief aims to deliver an in-depth report that compares leading payment innovations worldwide, analyzes the technological and regulatory drivers behind these advancements, and derives actionable lessons for U.S. credit unions by examining models and regulatory environments from selected countries.

Next Event

Member Exclusive Webinar | Nov 5, 2026

Designing Digital Experiences That Matter: Why Data is the Key for Credit Unions

Royce Wu

Credit unions are transforming digitally right now, and the ones pulling ahead share one thing in common: they put member data at the center of every decision. Join us for this member-exclusive session to explore how a strong data strategy can help your credit union design more personalized member experiences, sharpen operations, and build a smarter digital future.

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