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How can we efficiently and effectivley leverage technology to realize a complete member experience?


The ZeroHour application allows credit unions the opportunity to deliver a more friendly and efficient approach to requested in-branch experiences.

Test Results:

Feedback from 78 tested users include:

  • “This would be great if it was integrated into your current application instead of a stand-alone application.”
  • “It would work better in a branch with a bigger footprint.”
  • “The general messages were good but it would be better if the advertisements were specific to me.”
  • From the employee perspective on the check in process: “I like knowing what the members need before they approach me.”