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Report #608 |

Year One Lab Results: Rethinking Physical Space

During its inaugural year, The Lab at Filene has completed the testing of four ideas focused on helping credit unions adapt and thrive in today's marketplace. One of the four solutions was Rethinking Physical Space where participating credit unions and The Lab at Filene gathered qualitative feedback from members regarding the physical presence and use of branches.

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Report #463 | | From the Archives Members

Formalizing the Art of Board Composition

  • Matt Fullbrook

A board of directors can make or break the success of a credit union. Yet credit unions sometimes find board governance lacking or inadequate for meeting their challenges. This report provides research-based recommendations for improving board composition, including formalizing recruitment and evaluation to help credit unions leverage more from their boards of directors.

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