Filene first introduced the concept of Centers of Excellence in 2016 to help organize research around the most pressing issues facing the future of credit unions. Built on a significant body of research and based on feedback from hundreds of credit unions and their partner organizations, these key focus areas were identified to provide credit unions with actionable research to continue to make a significant impact and transform the credit union industry in the years to come.
NEW: The Center for Design for Digital
This new Center of Excellence will conduct applied research to accelerate and enhance credit union's digital strategies, leading to more agile technologies, organizational structures, and ways of working, enabling more empowered employees, and, most importantly more engaged and thriving members.
Current Centers
-
Center of Excellence The Next Generation of Member Growth
-
Center of Excellence Leadership, Strategy & Governance
-
Center of Excellence The Credit Union of the Future
-
Center of Excellence Community Social Impact
-
Center of Excellence Diversity, Equity & Inclusion
-
Center of Excellence Innovation & Incubation
Former Centers
-
Center of Excellence Consumer Financial Lives in Transition
-
Center of Excellence Data Analytics & the Future of Financial Services
-
Center of Excellence Emerging Technology
-
Center of Excellence Consumer Decision Making
-
Center of Excellence Organizational Entrepreneurship
-
Center of Excellence Performance & Operational Excellence
-
Center of Excellence War for Talent