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Revolutionizing finance through innovation, truth, and cooperation.

Mai Nguyen | Ph.D., Director, The Design Lab; Professor, Urban Studies and Planning, University of California San Diego
Filene's cutting-edge research and proven innovations empower you to unlock your credit union's future.
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Q1. How can credit unions build stronger communities to impact America's housing crisis?

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Q3. What are the legal and ethical considerations for using AI?

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Q4. What are some key strategies for deposit growth?

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Advancing financial well-being by strengthening credit unions

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Research & Thinking

Research is our middle name, but there is so much more to it than you might think
The future of financial services is changing and credit unions have always been innovators

Communities & Networks

Be part of something bigger where your contributions are your superpower

Events & Activities

Team up and collaborate with hundreds of your peers here; it's what credit unions do

Questions

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Join us in asking and answering today's big questions.

Blog |

Q1 Quarterly Action Plan

Dive into upcoming research, join conversations on the hottest topics facing the industry and learn more about connecting with industry leaders at Filene events. Click to view our full plan below to see what's coming from Filene throughout Q1!

Report #541 | Members

Innovation Matters

To remain competitive and grow market share, credit unions must find solutions through reassessing their business innovation models. This report demonstrates an approach to thinking and rethinking the credit union business model building blocks in order to drive future growth.

Topics in Action

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Latest from Filene

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Report #599 |

Tech and Trust: Building Credibility in Your Community

Trust is currently at an all-time low in the financial services sector, particularly among low-income and minoritized communities. Emerging technologies may exacerbate challenges for credit unions aiming to establish connections with these crucial segments, as detailed in the report, which concludes with three key takeaways for credit unions seeking to build trust in the communities they serve.
Report #602 |

Pocketnest: Financial Wellness as an Engagement Strategy

In times of financial uncertainty, credit unions must provide members with the necessary tools to achieve financial wellness in order to remain relevant and cultivate loyal, long-lasting, and productive relationships with both current and prospective members. Filene partnered with Pocketnest to test their financial wellness app as a solution for credit unions to offer more ways to engage with their members while helping them save more and become more financially sound.
Report #583 | Members

America's Housing Journey

If you are interested in learning more about this topic, please read more on the storymap page on how credit unions can better serve their communities through improving access to housing.
Report #601 | Members

Five Lessons for Creating a Housing Impact Fund

As mission-driven financial services providers deeply embedded in the communities they serve, credit unions are well-positioned to be key players in building partnerships and developing creative solutions to improve affordable housing. Below are 5 key lessons for successfully creating a housing impact fund. The Evergreen Impact Housing Fund, a collaborative effort to finance projects and increase capacity for affordable housing development, is one example that provides scalable strategies.
Report #600 |

Understanding the Twenty-First Century Small Business

  • Lana Swartz
Small businesses present an opportunity for credit unions to invest in local communities, attract new members, grow revenue, and better support current members. For this research brief, we sat down with small business owners and entrepreneurs to help credit union leaders understand them better.

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Events

Event |

i3 Prototype Presentations (Part 1)

Credit union leaders from Filene’s i3 innovation leadership program have been prototyping solutions to address consumer and credit union challenges. Waves 18 and 19 will present their latest prototype concepts and share key findings found from testing them in the marketplace.
Event |

i3 Prototype Presentations (Part 2)

Credit union leaders from Filene’s i3 innovation leadership program have been prototyping solutions to address consumer and credit union challenges. Waves 18 and 19 will present their latest prototype concepts and share key findings found from testing them in the marketplace.
Event |

EDGE

Nashville, TN

EDGE is a credit union and technology conference that seeks to unite credit union industry professionals with tech experts to share the latest innovations and industry trends. Its mission is to bridge the gap between technology and innovation, empowering individuals and organizations to thrive in an ever-changing digital landscape.
Research Event |

Spark! 2024

Boston, MA

Join us at Filene's summer meeting to collaborate with industry experts and academic thought-leaders who will give you the tools to Spark! your ideas into actionable change at your credit union.
Research Event |

big.bright.minds. 2024

San Diego, CA

Filene's biggest annual member event is bringing together the most innovative credit unions with the brightest minds in the industry on November 19–21, 2024. Pre-Registration is now open!