Home

Membership

Sign In Create Account

Search

or ask a question with Filene's Research Chatbot

Browse by Type

Sign In Create Account

The Credit Union of the Future

Featured

Report #678 | Members
Artificial Intelligence Innovation Payments

What I Learned While Looking for the Credit Union of the Future

The credit union of the future will be shaped by technology, but its enduring advantage will remain distinctly human: its cooperative model and commitment to serving people. This report offers a forward-looking perspective on how credit unions can respond to evolving member expectations, embrace emerging technologies, and strengthen the cooperative advantage that will set them apart in the future.

Next Event

Event |

big.bright.minds. 2026

New Orleans, LA

As Filene's premier annual event, we bring together the most forward-thinking credit union leaders in the country to share our latest research and foster powerful connections across the community. This year, for the first time, we have entered into a partnership with Money20/20, the world's leading fintech show, to bringing the broader financial services ecosystem directly to our attendees.

Some of the questions we think about

Filter by topic

Report #635 | Members
Artificial Intelligence Innovation

A Blockchain and Digital Asset Primer for Credit Unions

*25-minute read—This blockchain primer provides an overview of the key aspects of blockchain technology and digital assets, and the various ways blockchain has been used to date. The primer also gives an overview of how decentralized finance is already being used in financial services and some of the ways credit unions can begin to leverage this technology.
Report #404 | | From the Archives Members

Blockchain Beyond Bitcoin: Insights for Credit Unions

  • Bruce Cahan

Blockchain technologies and cryptocurrencies are revolutionizing the way people perceive and interact with money. Credit unions should focus on gleaning value from these technologies to grow their business.

Report #639 | Members
Artificial Intelligence Strategy and Planning Innovation Benchmarking and Key Performance Indicators

The AI Adoption Journey: A Survey of Credit Union Leaders

*20-Minute Read: Artificial intelligence (AI) is transforming the digital economy, and credit union leaders are navigating pivotal decisions on how to integrate AI into their business models. This report shares insights from a survey of 110 participants across 78 organizations, highlighting early trends, emerging strategies, and the positive potential of AI to empower members, employees, and leadership, while encouraging credit unions to evolve and refine their AI approaches.

Blog |
Artificial Intelligence Strategy and Planning Innovation

Thinking Forward: When Your Member's AI Picks the Financial Product, Will It Pick You?

AI agents are already choosing financial products for consumers, and most credit unions don't know they're not included in consideration. The infrastructure isn't coming; it's live. And the trust advantage credit unions spent decades building? It doesn't translate automatically. Here's what that means, and what to do about it.
Report #639 | Members
Artificial Intelligence Strategy and Planning Innovation Benchmarking and Key Performance Indicators

The AI Adoption Journey: A Survey of Credit Union Leaders

*20-Minute Read: Artificial intelligence (AI) is transforming the digital economy, and credit union leaders are navigating pivotal decisions on how to integrate AI into their business models. This report shares insights from a survey of 110 participants across 78 organizations, highlighting early trends, emerging strategies, and the positive potential of AI to empower members, employees, and leadership, while encouraging credit unions to evolve and refine their AI approaches.

More from this center

View All
Filter by type

Filene’s Center for Credit Union of the Future is generously sponsored by:

Become a supporter

Other Centers of Excellence

View All