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Research & Thinking
Research & Thinking
Big Questions We're Asking

Find answers to the questions that drive our research

How do I maximize my Filene membership?

How can innovation lead to growth?

How does a hybrid work arrangement impact culture?

What are the legal and ethical considerations for using AI?

Topics in Action

Hybrid Workforce

Innovation

Culture

Benchmarking and Key Performance Indicators

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Blogs

Stay up-to-date with all things Filene by following our blog—offering a collection of recent and relevant topics that matter most to the industry.

Research Reports

Access cutting-edge research to increase your learning and transform your organization.

Quarterly Action Plans

Dive into upcoming research, join conversations on the hottest topics facing the industry and learn more about connecting with industry leaders at Filene events coming this quarter.

Podcasts

A podcast series that will fill you in on what's going on at Filene Research Institute and out and about in the financial services world surrounding industry topics.

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Centers of Excellence

Access cutting-edge research to increase your learning and transform your organization.

The Next Generation of Member Growth

The Credit Union of the Future

Leadership, Strategy & Governance

Community Social Impact

Diversity, Equity & Inclusion

Innovation & Incubation
The Asterisk

While “research” will always be our middle name, we’ve since evolved to be so much more. The Asterisk gives you a peek into this process.
Events & Webinars
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Programs & Services

All Programs & Services

Advisory programs and services are rooted in research, based on real consumer need, tested in the market, and ready for action. They offer real solutions for your credit union.
Programs & Services
Advisory Services

Spark change in your organization through personalized Advisory Services that offer end-to-end innovation training and Commissioned Research that will drive lasting and impactful change for your organization.

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Speaking and Strategy

HerMoney

HerMoney and Filene are offering qualifying Filene Members a new benefit to deepen member engagement through go-to-market ready content.
Incubator

Programs and services built from Filene’s proven methodology and a 15+ year successful track record of identifying, testing and scaling the best solutions.

The Lab at Filene

Identify and implement proven solutions faster. Fuel your organization’s growth. Amplify your impact in the community. The Lab at Filene gets you answers to the questions that matter most.

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The Lab at Filene

The Racial Economic Equity Incubator

The Entrepreneurial Ecosystems (EE) Incubator

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ITIN Lending Program

Small Business Lending & Independent Workers Resource Guide
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Community
Cooperative Trust

The Cooperative Trust provides opportunities for rising credit union talent—specifically, young and emerging professionals.

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Filene's i3 is a community of over 325 leaders and change-makers working across the North American credit union system and beyond.

i3 Community

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i3 Concepts AI

i3 Application
Think Tank

Filene's Think Tank connects influential CEOs and senior executives to drive Filene's research and incubation agenda.

Inner circle

Filene's Inner Circle supports the credit union industry’s research agenda through the funding of six research Centers of Excellence.

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We at Filene are extremely grateful to the many individuals and organizations whose financial contributions and enthusiastic support make our work possible.
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Your membership connects you to high-performing, forward thinking credit unions dedicated to innovation and improving lives.
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Strengthening organizations through innovative research and incubation

On a mission to improve consumer financial well-being with cutting-edge insights, innovative solution testing, advisory and custom support, and connections formed through events and communities, Filene helps credit unions think forward and change lives.
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Filene Research Institute strengthens credit unions through innovative research and incubation, with a mission to improve consumer financial well-being.

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The Next Generation of Member Growth

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Led by Filene Fellow, Kim Lear, The Center for The Next Generation of Member Growth will identify strategies to attract, engage and retain younger credit union members.

Kimberly Lear Founder at Inlay Insights

Next Event

Webinar | Aug 6, 2024

Watch Party: Highlights from Spark! 2024

Jessica Gamache
Dawn Denton

This webinar will feature top insights and key learnings from Spark! 2024 – Filene's in-person summer meeting held July 10-12 in Boston. Whether you missed the event or want a quick recap, this session is your perfect opportunity.

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Filene's Center for The Next Generation of Member Growth is generously sponsored by:

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Other Centers of Excellence

Center of Excellence Community Social Impact
Center of Excellence Consumer Decision Making
Center of Excellence Consumer Financial Lives in Transition
Center of Excellence Data Analytics & the Future of Financial Services
Center of Excellence Diversity, Equity & Inclusion
Center of Excellence Emerging Technology
Center of Excellence Innovation & Incubation
Center of Excellence Leadership, Strategy & Governance
Center of Excellence Organizational Entrepreneurship
Center of Excellence Performance & Operational Excellence
Center of Excellence The Credit Union of the Future
Center of Excellence War for Talent

Our Membership

Unlock the future with Filene membership

With ideas, truth and cooperation at the core, Filene provides exclusive access to an innovative community, unbiased research and tools to put ideas into action.

What does membership include?

If we can fund the research that will benefit all credit unions, it will be beneficial for all members. Our relationship with Filene has helped us move our efforts forward as well as the movement.

Merry Pateuk

SVP, Industry Engagement
PSCU

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