In FY 2025, Filene launched two new Centers of Excellence—Design for Digital and Member Well-Being—giving credit unions powerful tools to reimagine digital experiences and deepen trust through financial health. Through more than 30 research outputs, 20+ webinars, and 38 speaking engagements, Filene delivered insights and solutions that helped credit unions navigate complexity and turn possibility into progress.
FiLab continued to accelerate innovation across the industry, releasing seven test results and launching six new tests, while Member Pulse equipped credit unions with timely, actionable data to better understand member needs and preferences. And through events, speaking engagements, and collaborative programs, Filene brought credit union leaders from across the country together to learn, share, and spark new ideas.
As we look ahead to 2026 and our new theme—Remarkable—we’re continuing to ask bold questions like: What does it take for credit unions to truly stand out? With the launch of our next Center of Excellence, All Things Payments, and continued expansion of programs like FiLab and Member Pulse, Filene is ready to help credit unions design the next generation of impact.
Thank you for an extraordinary year. Together, we’re not just imagining the future of credit unions—we’re building it.
