Board members play a critical role in the success of their credit union, helping to drive the strategy and vision of the organization. The goal of this space is to curate Filene’s body of work to pull forward relevant and timely insights specifically for board members. The curated pieces fall into two categories – 1. research on governance and merger best practices to help board members understand how they can be a stronger strategic asset to the credit union and 2. research on important and evolving topics, like the evolving payments landscape, member and employee well-being, and understanding the needs of younger generations to differentiate effectively.
Curated Research for Credit Union Board Members
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Report #674 | | MembersA Practical Guide to AI Readiness for Credit Unions
AI is already showing up inside credit unions, whether through staff experimentation or vendor tools. This guide helps leaders bring that activity into the open and create a practical approach to AI that protects member data, supports staff, and keeps human judgment at the center. -
Blog |Tokenization Trigger Points: What the June Consortia Announcements Mean for Credit Unions
Three June announcements from major payments consortia signal that tokenized money has entered a new phase. For credit unions, the question is shifting from whether stablecoins and tokenized deposits will reshape payments to who will influence the standards, economics, and infrastructure that emerge. -
Blog |Thinking Forward: The Tensions Behind Growth and the Cost of Not Choosing
Credit union leaders know growth matters, but many growth strategies stall when leadership teams avoid the tradeoffs underneath them. The challenge is not ambition but the unresolved tension between what credit unions were built to be and what they need to become. This blog explores four tensions shaping credit union growth today and the questions leaders should ask to move from discussion to decision. -
Blog |Are Your Members Betting More Than You Think?
Credit union leaders across the country are starting to ask the same question, unprompted: are our members gambling more than we think? Filene and Vertice AI looked at the transaction data. What they found was hard to ignore. This post shares early findings and asks credit unions to weigh in.