Board members play a critical role in the success of their credit union, helping to drive the strategy and vision of the organization. The goal of this space is to curate Filene’s body of work to pull forward relevant and timely insights specifically for board members. The curated pieces fall into two categories – 1. research on governance and merger best practices to help board members understand how they can be a stronger strategic asset to the credit union and 2. research on important and evolving topics, like the evolving payments landscape, member and employee well-being, and understanding the needs of younger generations to differentiate effectively.
Curated Research for Credit Union Board Members
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Report #682 | | MembersAttracting & Retaining Young Talent
Drawing on interviews with 22 employees under 40 and five credit union leaders, this report explores what brings young people into the industry, what makes them stay, and how their enthusiasm can help reach the next generation of members. -
Blog |Meet the 2027 FiLab Selections
What will credit unions put to the test next? What would work for your members? Those are the questions representatives from nearly 40 credit unions and system partners helped answer at the FiLab Symposium in Kansas City. -
Report #680 | | MembersThe New Money Movement Landscape
Agentic payments are beginning to shift commerce from “click-to-pay” to “decide-to-pay.” As AI agents gain the ability to act within delegated authority, credit unions will need to think differently about authorization, authentication, controls, and accountability. -
Report #678 |What I Learned While Looking for the Credit Union of the Future
The credit union of the future will be shaped by technology, but its enduring advantage will remain distinctly human: its cooperative model and commitment to serving people. This report offers a forward-looking perspective on how credit unions can respond to evolving member expectations, embrace emerging technologies, and strengthen the cooperative advantage that will set them apart in the future.
