What You Will Learn:
The experiments are complete and the results are in. This year, Fileneʼs FiLab put seven high-impact ideas to the test, tackling some of the biggest challenges and opportunities facing credit unions today from managing interest rate risk with AI to protecting and empowering older members. Now, for the first time, we’re sharing what worked, what didn’t, and what’s ready to scale. Be the first to see results from tests that asked:
- Can a credit union–branded marketplace deepen small business relationships and drive growth?
- How can agentic AI deliver radically smarter, more seamless, and more human-centered member experiences?
- Can a senior-focused financial safety platform increase engagement while strengthening protection for older members?
- Can AI-guided balance sheet modeling help credit unions proactively manage interest rate risk before volatility hits?
These aren’t concepts or pilots they’re real-world experiments designed to move the industry forward. Attendees will also get a front-row seat to hear the innovative tests the FiLab community has selected for 2027!
