Fraud is evolving faster than ever—and so are the strategies to fight it. Credit unions are facing rising threats that not only drain resources but also erode member trust. The question is: how can credit unions stay one step ahead while improving the member experience?
In this Filene member-only session, we’ll share cutting-edge insights from FiLab’s 2025 fraud prevention tests, including:
-
Automation in action: how credit unions are expediting fraud dispute processing to save time and reduce errors.
-
Smarter authentication: how innovative approaches in the contact center are reducing fraud, streamlining calls, and generating stronger feedback from both members and staff.
Join us to explore real-world strategies that credit unions are already using to drive efficiency, strengthen fraud prevention, and enhance authentication. You’ll walk away with practical insights to level up your credit union’s fraud-fighting playbook.
