Join the Filene Fill-In for the three-part Design for Digital Takeover hosted by Dr. Jerry Kane. In conversation with researchers, strategists, and credit union leaders, he brings together insights on the evolving nature of artificial intelligence (AI) and its impacts on the credit union industry. Join Dr. Kane and dive deep into the evolving relationship between technology and people, and learn how your credit union can align its digital strategy through human-centered design, foster an organizational culture that embraces change, and lead members confidently into the future of digital finance.
Through these conversations, listeners will gain a grounded, research-informed view of what digital transformation truly means for credit unions today. Each episode offers practical insights on how to translate emerging technologies like AI into meaningful member experiences, stronger teams, and smarter strategies. Whether your credit union is just beginning its digital journey or refining an existing roadmap, the Design for Digital Takeover series provides real-world guidance to help leaders navigate change with confidence and purpose.

Design for Digital Takeover: Part 1
Podcast Episode