The Top Five Strategic Issues Facing Credit Unions in 2025
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Report #681 | | MembersFrom Structure to Strategy: Shaping Credit Union Governance for a More Complex Future
This report compares Carver Policy Governance with a principles-based approach to credit union governance, using NCUA expectations as the regulatory baseline. It helps boards understand where each model adds value, where strict policy governance can fall short, and how governance can evolve as credit unions become more complex. -
Report #680 |The New Money Movement Landscape
Agentic payments are beginning to shift commerce from “click-to-pay” to “decide-to-pay.” As AI agents gain the ability to act within delegated authority, credit unions will need to think differently about authorization, authentication, controls, and accountability. -
Blog |From Pitch to Proof: Inside the 2026 FiLab Symposium
At the 2026 FiLab Symposium in Kansas City, credit union leaders, fintech innovators and strategic partners came together to help shape FiLab’s 2027 testing agenda. The focus was not just on the best pitch, but on which ideas could answer meaningful questions, explore emerging technology and create useful learning for credit unions. Now, the selected solutions will move from possibility to proof through real-world testing, with the 2027 Testing Menu set to be announced in mid-October. -
Blog |Thinking Forward: Your Members Are Unique. Which Transaction Accounts Fit Their Needs?
Your members don’t all use their checking accounts the same way—so why should every transaction account look the same? New insights from Filene’s Member Pulse cohort, representing more than 3.5 million credit union members, reveal meaningful differences in how members spend, save and move their money. Understanding what your members value can help you make smarter product decisions, prioritize the right features and create more relevant member experiences.
