Strategy and Planning
Strategy and planning are crucial for credit unions to remain competitive and resilient in a rapidly evolving financial landscape. A proactive approach helps them anticipate changes, identify growth opportunities, and align operations with long-term goals to better serve members and adapt to challenges.
Why it matters
Research in this topic
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Report #625 |In 2023, Visa and the Filene Research Institute convened a group of leaders from community financial institutions and the ecosystem of Historically Black Colleges and Universities (HBCUs) to identify opportunities for collaboration and impact for their shared communities.
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Report #624 |
Closing the Implementation Gap: A Strategy Execution Playbook for Credit Unions
Filene, in partnership with Velera, created the following playbook with tactical guidance for credit unions looking to advance their strategy implementation capabilities. In this playbook, we identify six potential barriers to strategy implementation that, when tackled effectively, can become bridges to business transformation. -
Report #595 | | Members
Creating an Innovation Strategy that Drives Differentiation and Member Loyalty
This marks the second year of the Credit Union Innovation Success Study. It is part of a broader six-year effort—the American Innovation Index™—that measures innovation in the US economy by quantifying the experiences of the customers from over 200 brands. -
Report #585 | | Members
Intergenerational Family Finances: Lessons from the College Cost Crisis
This brief provides useful insights into the pressures facing college-bound young adults and their families and how credit unions could benefit from supporting them.
More opportunities
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Blog |
Thinking Forward: AI, Talent, and Growth (Or Lack Thereof), Oh My!
What scares credit union leaders, and why we shouldn't fear the monsters under our bed. In this edition of Thinking Forward, Caroline uncovers all the scary threats facing the credit union industry and how leaders can prepare for a spooky strategic planning season. -
Blog |
Reviewing 2022 Q2 Financial Performance
Review top insights from the credit union system’s collective financials from Q2, 2022, and dive into four financial positions credit unions could see themselves in.
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Blog |
The Opportunities for Credit Unions in the Face of a Changing Climate
Consumer expectations about the actions taken by organizations and businesses have shifted in the face of climate change. Credit unions have the opportunity to differentiate themselves in a crowded financial market by diversifying their product portfolio and expanding on lending business.
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Blog |
Measuring Economy of Scale and the Importance of Non-Interest Income
The expense to asset ratio is one of the most used performance indicators for credit union productivity. Despite it being a widely used measure, major flaws can lead to erroneous conclusions.