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Innovation Financial Well-being

Fiscal Year 2024 Annual Impact Report

FY24 was a year of unprecedented challenges and transformative change for financial services. In this edition, we explore how credit unions across the country rose to the occasion, embracing resilience, innovation and collaboration. This report is filled with real-world stories from credit union leaders and the latest insights and actionable strategies focused on helping credit unions navigate the biggest challenges facing our industry while setting the stage for a stronger, brighter future.
ANNUAL IMPACT REPORT

Operating in an "Everything, Everywhere All at Once" World

FY24 has been a year of innovation, growth, and impactful change for our credit union network. Credit unions have continued to lead the way in improving financial well-being in communities across the country. They have pushed boundaries on who they can reach with new products that uniquely meet financial needs. However, most importantly this year has been a reminder that the credit union industry's biggest strength and opportunity is our ability to embrace inclusivity and serve the underserved in our communities. 

Once it was necessary to consider only ourselves, our families and our immediate neighbors. Now our design for living must consider EVERY family, EVERY community, EVERY state and EVERY nation—must not leave anybody out.
Edward Filene
From "How to Make the Most of Life"

Fiscal Year 2024

Even though 2024 has been quite a challenge for many credit unions, this year also marked several significant milestones for Filene. We celebrated our 35th anniversary, a testament to our enduring commitment to the credit union industry. We are also proud to commemorate the 20th year for our i3 program and the 15th year of Crash the GAC. Our three decade long commitment to research, innovation and collaboration has driven us to explore new ideas, develop prototypes, and produce viable business strategies that our credit union partners have successfully implemented. 

We invite you to explore this special edition of our Annual Impact Report to reflect back on how we've helped support credit unions this past year. Highlights from this report include:

  • The exciting launch of The Next Generation of Member Growth research center—to help credit unions drive deeper engagement and member growth with Gen Z. 
  • The highly anticipated announcement of our next Center of Excellence, Design for Digital—a fresh new approach to digital transformation.
  • Key insights from our Top 4 Most Downloaded Research Reports of fiscal year 2024—keeping you up to date on latest trends and issues facing our industry. 
  • A special feature of our Catalyst Award winning credit union and how they've impacted their community through their participation in our Racial Economic Equity Incubator. 
  • And so much more...

Looking Ahead

We are excited about the new initiatives and opportunities that await us. We will continue to celebrate our communities and networks, showcasing real-world examples and success stories to inspire action and demonstrate the tangible impact of our work. Our commitment to you is to continue enhancing the value of our content, connections, communities, events, and resources. As we approach 2025, we remain steadfast in our commitment to supporting your credit union's growth and success, empowering you to thrive in an ever-evolving world.

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