As credit union industry leaders you know how important website UX is to your members. Team Filene has been hard at work developing the new Filene.org that is centered around you, our members. Here are the Top 5 Features that were specifically designed to enhance your experience as you engage with us on the new site! Key to your personalized experience is logging into your member account. Don't have an account yet? No problem, just click Sign-in and follow the navigation for getting started.
1. Best-in-Class Search Functionality
As busy credit union professionals, you are short on time and we have an abundance of research, insights and content. Our new site uses the latest in sophisticated search technology to save you time and serve up exactly what you're looking for.
2. Clear and Easy Navigation
The new site is structured to help you navigate no matter what journey you take. The new Mega Menu feature gives you a quick snapshot of different journeys to explore in one place- this is a great place to start if you want to see what questions your peers are asking, popular topics, the latest podcast episodes, blog posts, research reports and what's happening with our Centers of Excellence!
3. A More Personalized Experience
Even though we all share a passion for credit unions, we know that each and every one of you are unique and deserve an experience that is specifically tailored to your needs and interests. Now when you login to the new site and click on the My Account button in the upper right you will see your Filene Member Portal page. This page is unique to you and will share specially curated content based on your interests and what information you've engaged with previously—we see you Amazon! The more you search and save or like your favorite topics, reports and Filene Fellows, the more personalized your experience will be.
4. Multi-Media Interactivity
Who knew that interacting with data and research could be so fun? Our new site will offer the ultimate experience for members to interact directly with our content allowing for a variety of ways to engage and learn including videos and interactive graphs/charts to enhance your journey.
5. User Generated Content and Feedback
Improving and enhancing the UX on our new site will be an evolutionary process. Giving our members the opportunity to submit questions about topics that interest you the most will enhance the experience for all members. You will also have the ability to share your feedback on our new site to let us know how best to optimize the experience.
