

Culture
It's all about people! Cultivating a people-first culture is what allows high-performing institutions to continuously improve and facilitate growth.
Why it matters
Through our many years of researching credit unions and what drives performance and innovation, we know that culture is a key ingredient and must be managed effectively. We also know that we are in an environment where current and potential employees have higher expectations when it comes to the kind of culture they want to support.
Our goal is to help credit union leaders to navigate these challenges and provide you with the right tools to foster a culture that will drive employee engagement that leads to an enhanced member experience and future growth.
Research in this topic
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Report #512 |Review this update to Filene's 2020 report on the state of credit union giving detailed in a downloadable overview of credit unions' collective impact on Children's Miracle Network fundraising.
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Report #587 | | Members
Do Your Employees Speak Data?—Cultivating Employee Data Literacy to Maximize Analytics Value Creation
This research report explores the gap between more quantitative employees and business-domain-focused employees to more fully understand the human capital implications within the credit union system.
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Report #582 | | Members
Developing Leadership and Culture to Drive Analytics Value
This report focuses on two crucially intertwined levers credit unions must leverage in order to drive data analytics value in their organization, leadership and culture. -
Report #581 | | Members
Hybrid Work is Here to Stay: Are You Ready?
This report combines insights from research literature and findings from author interviews with credit union leaders and staff regarding optimal hybrid work arrangements and strategies.
More opportunities
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The Financial Needs of College Students
Rohit Subramaniam served as Filene's Research Intern in the summer of 2023 and worked on various research projects. He is a student at NYU Stern School of Business and worked on the following piece for Filene detailing the student perspective how credit unions can better understand and serve the needs of college students. -
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Most Applications Ever for Crash the CUNA Governmental Affairs Conference
Filene’s Cooperative Trust gains momentum with 58 Crashers from 48 states and 3 countries.
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Top 5 Most Read Blogs of 2022
Find out what credit union leaders were reading up on this year with this list of the most read blogs of 2022.
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Blog |
Bringing the Power of the Credit Union Movement to Push for Racial Economic Equity
What happens when low-wealth individuals have a tremendous amount of community and social capital but don't have a relationship capital with credit unions, lenders, or others within the financial industry?