How does a hybrid work arrangement impact culture?

Like most organizations, credit unions are transitioning from fully remote work towards hybrid work models. While many business leaders and academics believe a hybrid arrangement is the "future of work," there are also credit union manager and leadership teams grappling with conflicting hybrid work preferences across staff and concerns over trust and culture. 

When it comes to hybrid work, middle managers have been found to be critical touchpoints bridging leadership and staff. As credit unions move forward in their hybrid work strategies, providing strategic planning and training opportunities for middle managers can make forming work arrangements both easier and more effective.