Last year Filene launched the Credit Union Innovation Success Study, which measures the state of innovativeness of the credit union sector based on member experience. In this webinar, we reviewed Year 1 results and heard first-hand from a participating credit union on how the survey advanced their efforts. Then we shared how Filene members can register to participate in the study for free this year.
Blog Post
|
Webinar: Filene’s Credit Union Innovation Success Study
Review the webinar materials from Filene’s Credit Union Innovation Success Study: Differentiating Your Credit Union from Competitors hosted on May 4, 2023.
-
Anna Bruzgulis Senior Market Insights + Advisory Services Manager at Filene Research Institute
-
Brandon McAdams VP, Strategy and Insights at Coastal Credit Union
-
Gina Woodall VP of Client Services at Illuminas, a Radius Company
Related Content
-
Webinar |Member Pulse: Smarter Segmentation for Stronger Member Messaging
-
Anthony Volpe
-
Mitch Rutledge
-
Caroline Vahrenkamp
Join us for this exciting session where we will explore the Member Pulse segmentation tool and how it can help credit unions to truly understand what their members care about most, enabling more relevant, personalized messaging and offers. -
-
Blog |Thinking Forward: Remind Them Who You Are
What is a credit union? You might know, but do your members? As credit unions grow, it is integral they not lose their value proposition. Inside, we offer credit unions four ideas on how to remind members and communities exactly what their value proposition is. -
Blog |Thinking Forward: SXSW 2025: Key Takeaways for Credit Unions
At SXSW, Filene's Head of Incubation, McKaye Black explored the future of tech, innovation, and culture, uncovering insights that extend beyond banking. From AI's impact on consumer experiences to the growing need for human connection, these trends highlight how credit unions can remain relevant by seeking inspiration outside financial services. -
Blog |
Thinking Forward: Credit Union Strategy Execution: How Can Credit Union Leaders Deliver on the Promise of Strategy?
Credit unions today face an environment marked by relentless change, information overload, and the need for accelerated decision-making. Identifying the right strategy and having the capability to put that strategy into practice are equally important for success.
