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Choosing a Loyalty and Engagement Program

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Stronger member loyalty and deeper engagement leads to higher retention rates, increased interchange revenue, and greater wallet share. When choosing a loyalty and engagement program for your members there are many things to consider. The kinds of rewards, the timing of the rewards, and the delivery channel for those rewards are just a few. Join us as we talk with executives from CoastHills Credit Union about how they chose Larky, how their initial launch is going, and their future plans for engaging their members.