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Webinar |

Easy is the New Nice

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It used to be that service was about being fast, accurate and friendly. Those credit unions that really excelled also were great at identifying member needs and making appropriate suggestions. Today, the top performers do all of that, and they make it simple, easy an engaging. Explore the most common obstacles to ease of use and get a sneak preview of how journey mapping can help solve these issues. You'll leave with practical tools and solutions you can use tomorrow.