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Strategic Planning and "The Credit Union of the 21st Century"

Join Filene for an examination of future trends--socioeconomic and technological--that your credit union will need to account for when building your next strategic plan. Filene's landmark research report, "The Credit Union of the 21st Century," uncovers the future of consumer finance that is being remade by changes in membership needs, economic challenges and emerging technologies. 

Senior Director of Research, Taylor C. Nelms, will cover the key implications for credit union executives from the research and Chief Research and Development Officer, George Hofheimer, will provide a strategic planning guide on how to incorporate key factors into future plans for a more proactive and insights-based approach to your organizational strategy.