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Filene's 2025 Inner Circle Symposium Recap

Inner Circle Panel: Closing the Experience & Relevancy Gaps

Jessica Gamache Head of Research at Filene Research Institute

Testing the Future: How Credit Unions are Innovating with FiLab

McKaye Black Head of Incubation at Filene Research Institute

Slide Deck

Inner Circle Panel: Delivering the Right Message

Ami Iceman-Haueter Chief Research & Digital Experience Office at Michigan State University Federal Credit Union
Anthony Volpe Founder & AI Advisor at Vertice AI

Attitude-Behavior Gaps: Differentiating Between What Members Say and What They Do

Kimberly Lear Founder at Inlay Insights

Slide Deck

Designing for Digital Onboarding: Insights from Credit Union Interviews

Gerald Kane Dept. Head, Chair of Business Admin & Professor, Dept. of Mgmt. Information Systems at Terry College of Business, University of Georgia

Slide Deck

Working Session Debrief

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Webinar: Measuring What Matters—Leveraging Innovation as a Strategic Advantage
- Anna Bruzgulis
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Review webinar materials from "Measuring What Matters—Leveraging Innovation as a Strategic Advantage," hosted on May 13th, 2025.
Blog | May 2, 2025
Strategy and Planning

Webinar: Roadmap to Excellence–Understanding Your Membership Options at Filene
Review webinar materials from Roadmap to Excellence: Understanding Membership Options at Filene hosted May 1st, 2025.
Blog | Apr 29, 2025
Strategy and Planning Diversity, Equity and Inclusion

Webinar: Turning Insights into Action—A Blueprint for Credit Unions to Support Entrepreneurs
- McKaye Black
Review webinar materials from "Turning Insights into Action: A Blueprint for Credit Unions to Support Entrepreneurs," hosted April 24th, 2025.
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Innovation

Credit Union Innovation Success Study—Year 4
Don't miss this opportunity to advance your credit union and the industry in its innovation journey!

Our Membership

Unlock the future with Filene membership

With ideas, truth and cooperation at the core, Filene provides exclusive access to an innovative community, unbiased research and tools to put ideas into action.

What does membership include?

If we can fund the research that will benefit all credit unions, it will be beneficial for all members. Our relationship with Filene has helped us move our efforts forward as well as the movement.

Merry Pateuk

SVP, Industry Engagement
Velera