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Research & Thinking
Research & Thinking
Big Questions We're Asking

Find answers to the questions that drive our research

How do I maximize my Filene membership?

How can innovation lead to growth?

How does a hybrid work arrangement impact culture?

What are the legal and ethical considerations for using AI?

Topics in Action

Hybrid Workforce

Innovation

Culture

Benchmarking and Key Performance Indicators

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Blogs

Stay up-to-date with all things Filene by following our blog—offering a collection of recent and relevant topics that matter most to the industry.

Research Reports

Access cutting-edge research to increase your learning and transform your organization.

Quarterly Action Plans

Dive into upcoming research, join conversations on the hottest topics facing the industry and learn more about connecting with industry leaders at Filene events coming this quarter.

Podcasts

A podcast series that will fill you in on what's going on at Filene Research Institute and out and about in the financial services world surrounding industry topics.

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Centers of Excellence

Access cutting-edge research to increase your learning and transform your organization.

Community Social Impact

Diversity, Equity & Inclusion

Innovation & Incubation

Leadership, Strategy & Governance

The Credit Union of the Future
The Asterisk

While “research” will always be our middle name, we’ve since evolved to be so much more. The Asterisk gives you a peek into this process.
Events & Webinars
Programs & Services
Programs & Services

All Programs & Services

Advisory programs and services are rooted in research, based on real consumer need, tested in the market, and ready for action. They offer real solutions for your credit union.
Programs & Services
Advisory Services

Spark change in your organization through personalized Advisory Services that offer end-to-end innovation training and Commissioned Research that will drive lasting and impactful change for your organization.

Member Voice

Commissioned Research

Innovation Groups

Speaking and Strategy

HerMoney

HerMoney and Filene are offering qualifying Filene Members a new benefit to deepen member engagement through go-to-market ready content.
Incubator

Programs and services built from Filene’s proven methodology and a 15+ year successful track record of identifying, testing and scaling the best solutions.

The Lab

Identify and implement proven solutions faster. Fuel your organization’s growth. Amplify your impact in the community. The Lab at Filene gets you answers to the questions that matter most.

Test with us

Testing Communities

The Lab at Filene

The Racial Economic Equity Incubator

The Entrepreneurial Ecosystems (EE) Incubator

DIY

ITIN Lending Program

Small Business Lending & Independent Workers Resource Guide
Community
Community
Cooperative Trust

The Cooperative Trust provides opportunities for rising credit union talent—specifically, young and emerging professionals.

Crash Course

Crash Applications

Join the Trust

Filene i3

Filene's i3 is a community of over 325 leaders and change-makers working across the North American credit union system and beyond.

i3 Community

i3 Concepts

i3 Application
Think Tank

Filene's Think Tank connects influential CEOs and senior executives to drive Filene's research and incubation agenda.

Inner circle

Filene's Inner Circle supports the credit union industry’s research agenda through the funding of six research Centers of Excellence.

Supporters

We at Filene are extremely grateful to the many individuals and organizations whose financial contributions and enthusiastic support make our work possible.
Join Us / Membership

Your membership connects you to high-performing, forward thinking credit unions dedicated to innovation and improving lives.
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Strengthening organizations through innovative research and incubation

On a mission to improve consumer financial well-being with cutting-edge insights, innovative solution testing, advisory and custom support, and connections formed through events and communities, Filene helps credit unions think forward and change lives.
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Filene Research Institute strengthens credit unions through innovative research and incubation, with a mission to improve consumer financial well-being.

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Consumer Decision Making

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Led by Filene Fellow Dr. Hope Schau, the Center for Consumer Decision Making uncovered consumer preferences, trends, and behaviors in money management to help credit unions understand how people make decisions in the face of financial needs and challenges.

Hope Schau Gilly Family Endowed Chair in Marketing at University of California, Irvine — The Paul Merage School of Business

University

University of California, Irvine — The Paul Merage School of Business

Featured

Report #523 | Oct 26, 2020

Critical Communication: Marketing Strategies & Resources to Support Members and Sustain Business

This curated list of Filene research reports examines strategies, insights and actionable plans for marketing professionals to succeed in their organizational goals.

Report #512 | Sep 21, 2023

Benchmarking and Key Performance Indicators Culture

2023 UPDATE: Amplifying Social Impact; The State of Credit Union Giving

Review this update to Filene's 2020 report on the state of credit union giving detailed in a downloadable overview of credit unions' collective impact on Children's Miracle Network fundraising.

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Other Centers of Excellence

Center of Excellence Community Social Impact
Center of Excellence Consumer Financial Lives in Transition
Center of Excellence Data Analytics & the Future of Financial Services
Center of Excellence Diversity, Equity & Inclusion
Center of Excellence Emerging Technology
Center of Excellence Innovation & Incubation
Center of Excellence Leadership, Strategy & Governance
Center of Excellence Organizational Entrepreneurship
Center of Excellence Performance & Operational Excellence
Center of Excellence The Credit Union of the Future
Center of Excellence War for Talent

Our Membership

Unlock the future with Filene membership

With ideas, truth and cooperation at the core, Filene provides exclusive access to an innovative community, unbiased research and tools to put ideas into action.

What does membership include?

If we can fund the research that will benefit all credit unions, it will be beneficial for all members. Our relationship with Filene has helped us move our efforts forward as well as the movement.

Merry Pateuk

SVP, Industry Engagement
PSCU

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