Innovation & Incubation

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Report #541 | Dec 5, 2023 | Members

Innovation Matters

To remain competitive and grow market share, credit unions must find solutions through reassessing their business innovation models. This report demonstrates an approach to thinking and rethinking the credit union business model building blocks in order to drive future growth.

Report #595 | Nov 1, 2023 | Members

Innovation Benchmarking and Key Performance Indicators

Creating an Innovation Strategy that Drives Differentiation and Member Loyalty

Lerzan Aksoy
Gina Woodall

This marks the second year of the Credit Union Innovation Success Study. It is part of a broader six-year effort—the American Innovation Index™—that measures innovation in the US economy by quantifying the experiences of the customers from over 200 brands.

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Report #541 | Dec 5, 2023 | Members

Innovation

Innovation Matters

Blog | May 30, 2023

Webinar: The Lab at Filene Fueling Credit Union Growth

Megan Freshour
Barbara Boe
Ami Iceman-Haueter
Jessica Willis

Review the webinar materials from The Lab at Filene Fueling Credit Union Growth hosted on May 30, 2023.

Report #541 | Dec 5, 2023 | Members

Innovation

Innovation Matters

Report #595 | Nov 1, 2023 | Members

Innovation Benchmarking and Key Performance Indicators

Creating an Innovation Strategy that Drives Differentiation and Member Loyalty

Lerzan Aksoy
Gina Woodall

Report #578 | Jan 23, 2023 | Members

Financial Well-being

Who Moved My Cheddar? The Sudden War for Deposits

Mike Higgins

This brief explains the implications of rapid change for deposits and liquidity and offers strategies credit unions can take to navigate the current competitive environment for deposits, manage finances, and plan ahead.

Report #554 | Dec 21, 2021

Innovation

The Next Generation CUSO: New CUSO Models for Growth and Innovation

Melissa K. Wrapp

Credit unions are redeploying the credit union service organization (CUSO) model to create new avenues for growth through innovative collaboration.

Report #545 | Aug 16, 2021 | Members

Financial Well-being

Want to Increase Share of Unsecured Credit? Help Shrink the Market!

Corey Stone

Rather than seeking to compete on credit cards and unsecured debt head-to-head, credit unions have an opportunity to both grow revenue and improve member well-being by helping to reduce members’ revolving credit balances.

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Big Questions We're Asking

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Innovation & Incubation

How can innovation lead to growth?

What are the major benefits of implementing an innovation strategy?

What are some key strategies for deposit growth?