In this series, our Member Well-Being fellow, Dr. Mathieu (Mat) Despard—an expert in financial and subjective well-being—looks back at the building blocks from Filene’s past while exploring what financial well-being really means: how to define and measure it and how credit unions can help members thrive. These blogs share Mat’s reflections and offer a glimpse of what’s ahead for our newest Center.
Member Well-Being: Appreciating and Applying the Prior Work of Filene Centers of Excellence
Blog 1
Drawing on research from previous Centers of Excellence, this article shows how tailored, data-driven strategies can help credit unions support member well-being through life’s financial changes. Actionable insights show how ongoing engagement and innovative approaches can drive both member success and credit union impact.
Financial Well-Being Has Objective and Subjective Dimensions
Blog 2
Financial well-being encompasses both objective financial circumstances and subjective perceptions of financial security and control. It’s the peace of mind that comes from feeling secure, prepared, and in control—no matter what life brings. Credit unions play a vital role in this journey, helping members turn financial stress into confidence and build a foundation for lasting well-being.
Measuring the Financial Well-Being of Credit Union Members
Blog 3
Measuring financial well-being means looking beyond the numbers. By blending transaction and credit data with member surveys, credit unions can capture both the facts and the feelings behind financial health. This blog shares practical ways credit unions can measure how their products, services, and interventions drive real financial well-being for members.
