Home

Membership

Sign In Create Account

Search

or ask a question with Filene's Research Chatbot

Browse by Type

Sign In Create Account
Report #437 | | Members | Sign In

Sorting the Hype Cycle

As credit unions prospect and adopt financial technology, many have expressed a need for guidance as they explore and appraise fintech options. This report summarizes four presenters and a panel of fintech innovators who offered suggestions and shared their experiences on how to embrace new technology without losing your institutional identity.

Executive Summary

With the rise of thousands of fintech companies developing new products at a breakneck pace, credit unions are increasingly under pressure to compete. Many executives feel overwhelmed by the rapidly-changing landscape, and unsure of how to choose and access the best solutions for their members. How can credit unions, individually and as an industry, respond to the rise of fintech in a way that leverages the unique nature of cooperative finance?

Sponsors

Related Content

  • Report #664 |
    Innovation Financial Well-being Attracting and Engaging Younger Members

    2025 FiLab Results: Debbie

    One of the six solutions selected for the 2025 FiLab testing phase focused on engaging the next generation of credit union members. To address this growing challenge, FiLab partnered with Debbie to test whether its rewards-based platform could help credit unions attract Gen Z and millennial members, deepen deposit activity, and build lasting financial habits through gamification and cash incentives.
  • Report #665 |
    Innovation Financial Well-being

    2025 FiLab Results: Silvur

    One of the six solutions selected for the 2025 FiLab testing phase focused on supporting members through one of the most complex transitions they will face, retirement. Silvur is a white-labeled digital platform that guides members through Social Security, Medicare, and retirement income decisions, to test whether retirement education delivered through the credit union channel could deepen member relationships and support asset retention at a critical life stage.
  • Blog |
    Strategy and Planning Innovation

    What Fintech Partnerships Really Look Like: 3 Lessons from the Field

    Credit union executives are fielding more fintech pitches than ever, but knowing which solution is right for your specific goals, infrastructure, and members is a question most institutions don't have the bandwidth to answer on their own. After years of hands-on testing alongside credit unions and fintech partners, FiLab has identified three considerations that consistently separate successful implementations from the ones that stall.
  • Report #663 | Members
    Innovation Payments

    2025 FiLab Results: Cardfit

    Credit cards remain one of the most powerful tools for deepening member relationships, yet most consumers still turn to big banks when choosing a card. Why? Because credit unions are often invisible in the digital comparison journey. Filene’s latest FiLab Fintech report explores how seven credit unions tested CardFit’s comparison platform to change that dynamic, and what they learned about engagement, targeting, and the hidden barriers standing between interest and approval.