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Research Event |

Spark! 2024

Boston, MA

Join us at Filene's summer meeting to collaborate with industry experts and academic thought-leaders who will give you the tools to Spark! your ideas into actionable change at your credit union.
Event highlights

Registration for Spark! 2024 is now open.

We'll be hosting you at the Westin Copley Place, Boston in 2024 to celebrate in the birthplace of Ed Filene for Filene Research Institute’s 35thAnniversary! Join us for Spark! on Wednesday, July 10 – Friday, July 12, where we bring Filene’s Communities, Fellows and our entire network together to collaborate and grow the future of credit unions.

At every Spark! experience, you can be sure you will head back to your credit union connected to innovators and ready to take action!

This event is free for Innovator-level Filene members and above. Not sure what your membership status is? Visit your filene.org account portal or contact us at [email protected].

Agenda at a Glance

Wednesday, July 10
1:00 PM (EST)

Crashers Opening - Transformational Leadership Workshop (General Attendance—all are welcome)

Join the Cooperative Trust as we explore Filene's vast library of leadership research. Focusing on the characteristics of leaders of thriving credit unions, tools and tactics for developing transformational leaders, and how to navigate leadership through change.

1:00 PM (EST)i3 Session (i3 Participants only)
2:30 PM (EST)REE Presentations (REE Participants only)
3:00 PM (EST)

Filene Membership Overview (General Attendance—optional)

Interested in learning more about how Filene can help your credit union achieve its goals and how to fully utilize the many offerings available to you to maximize the value of your membership? Join us for this overview to hear what is at your fingertips and how we can inspire together.

4:30 – 6:30 PM (EST)Registration + Reception (General Attendance—all are welcome)
Thursday, July 11
9:00 – 9:30 AM (EST) Welcome to Day 1: #35YearsofFilene
9:30 – 10:00 AM (EST)Kim Lear—The Next Generation of Member Growth
10:00 – 10:30 AM (EST)

Dr. Lisa Servon—Leveling Up Your Financial Educational Programs

Innovative financial education programs are a great way for credit unions to engage with current and prospective members. From “just in time” learning to personalized education, fellow Dr. Lisa Servon will share her insights into developments in financial education within and outside the credit union industry. She'll highlight a few cutting-edge financial education providers who can help credit unions create more impact with their financial education investments.

10:30 – 10:45 AM (EST)Break
10:45 – 11:30 AM (EST)

Dr. Jeffrey Robinson—Encouraging Entrepreneurship and the Racial Economic Equity Award

Dr. Jeffrey Robinson will share insights on encouraging entrepreneurship and building community partnerships with highlights from the Racial Economic Equity (REE) Incubator. The top two REE teams will be announced during this time and they will then share their projects. The session will close with Dr. Robinson announcing the winner of the $10,000 Catalyst Award.

11:30 – 12:00 PM (EST)

Dr. Amy Hillman—Corporate Governance in Credit Unions: Comparisons and Best Practices

Credit unions are under pressure to adjust their governance practices as organizations become increasingly more complex. Join Dr. Amy Hillman as she shares her latest research insights on what credit unions can learn from corporate governance best practices and what credits unions should know as they evolve their own governance practices.

12:00 – 1:00 PM (EST)Lunch
1:00 – 1:30 PM (EST)Lessons from the Lab: Subscription Model
1:30 – 2:00 PM (EST)

Conductiv and Everwise—Insights from Filene's Custom Incubator

This panel discussion centers on insights from the custom incubator designed by Filene in partnership with Conductiv, Inc. Through this collaboration, Conductiv’s platform has been tested for its potential to make lending decisions faster, fairer, and more efficient. During the session, panelists will share the pilots outcomes and discuss the possible implications for expanding financial service accessibility and evolving traditional lending practices within credit unions.

2:00 – 2:30 PM (EST)Innovation Insights: Illuminas
2:30 – 2:45 PM (EST)Break
2:45 – 3:30 PM (EST)

Dr. Mai Nguyen and Callahan & Associates—Measuring Social Impact: A View from Within and Beyond Credit Unions

Despite a heavy interest and investment in social impact, many credit unions, and organizations in general, struggle with how to measure the effectiveness of their efforts. In her talk, Dr. Mai Nguyen will share the challenges and advances in measuring social impact within and beyond credit unions and introduce a brand new tool, the social impact dashboard, designed in partnership with Callahan & Associates specifically for credit unions.

3:30 – 4:00 PM (EST)Power of Predictive—Creating Extraordinary Member Experience
4:00 – 4:15 PM (EST) Day 1 Reflections
4:15 – 6:00 PM (EST)Networking / Open time
6:00 – 9:00 PM (EST)Filene's 35th Anniversary Party
Friday, July 12
9:00 – 9:15 AM (EST)Welcome / Day 1 Recap
9:15 – 10:00 AM (EST)NEW Center of Excellence topics—TBD
10:00 – 10:30 AM (EST)New Paths to Empowering Physical and Financial Wellbeing panel moderated by Dr. William Li
10:30 – 10:45 AM (EST)Break
10:45 – 11:15 AM (EST) Expanding Insights: Dr. Cheri Speier-Pero & Trellance
11:15 – 11:45 AM (EST)Mike Higgins—TBD
11:45 – 12:15 PM (EST)Closing remarks

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