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Today's challenging economic environment with higher prices due to inflation continues to put a strain on consumers' ability to save and is weakening the average American's financial health. In our latest Thinking Forward newsletter, Filene experts Taylor Nelms and Caroline Vahrenkamp provide insights on consumer savings trends since the pandemic and how this can impact credit unions in an already highly competitive war for deposits. 

Earlier this month we launched Member Voice, a powerful new consumer segmentation model designed for credit unions. In this edition of Thinking Forward, we share how the Member Voice segmentation model goes beyond the old methods we've used for decades.

Taylor C. Nelms, Senior Director of Market Insights and Advisory Services, and Caroline Vahrenkamp, Director of Advisory Services, sat down on a rainy July afternoon to talk about what generative AI might mean for financial services, especially when it comes to talent, security, and how artificial intelligence can complement credit unions’ human-centric business.

Looking for loan and membership growth while also creating community impact? ITIN Lending programs drive growth and can serve as a differentiation strategy for credit unions to fulfill the mission of people helping people.