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The Case for Workplace Financial Well-being: The View from Credit Unions

Financial stress is undermining your employees’ job performance, leading to absenteeism, and negatively impacting cognitive ability, productivity, and physical health—all of which have clear business costs. Workplace financial well-being programs have the potential to reverse these trends, if they can be focused on workers’ needs and implemented holistically.

Executive Summary

What keeps your credit union staff up at night?

If you said “money,” you are right. Half or more of all workers—including more than half of credit union employees—admit to feeling stressed by their finances, and that stress is spilling over into their work, leading to the following effects:

  • Disengagement and decreased performance and productivity
  • Increased absenteeism and turnover
  • Poorer health and increased health-care costs
  • Delayed employee retirement

Many employers, including some credit unions, have responded by creating financial wellness programs to shore up employees’ financial health—and deliver cost savings, increased employee engagement, and ultimately enhanced value to their businesses. To realize these benefits, however—for employees and your bottom line—credit unions must deliver more than financial education. Instead, offer a holistic suite of financial services tailored to your employees’ needs and your organization’s capacities.

Filene thanks its members and Inner Circle sponsors for helping support this research from the Center for War for Talent.

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